CableCARD 

The CableCARD enables access to Digital Cable services without the need for a Set Top Box. With a CableCARD, customers can see digital and analog channels, as well as HD programming and subscription channels such as HBO, Cinemax, etc.  This first generation of CableCARDs is limited to one-way functionality and it is designed to operate in conjunction with Digital Cable-Ready (DCR) television sets. These "special sets" have only recently become available through retailers.

CableCARDs are not available at electronics stores. They are only available through Bright House Networks at a low, per month rental fee, plus tax. In order for a cable card to operate, a Bright House Networks technician must visit the customer's home to install and program the card. If a customer moves out of Bright House Networks service area, he/she must return the cable card to Bright House Networks. The new cable provider must install a new card to ensure compatibility with their system.

Do I still need a Set Top Box?

The CableCARD enables access to the majority of Digital Cable services, however, certain advanced options are not available. Those customers who have an interest in these services may wish to retain their Digital Set Top Box to ensure access to the full suite of digital services.

Our Digital Set Top Boxes are becoming more advanced. They are intuitive and simple to program. We believe that the Set Top Box is a desired part of the American household as it provides an easy-to-use, on-screen guide and allows families to parentally control, record, time shift, fast forward and reverse programming. It also provides for full Video-On-Demand (VOD) capability.  (VOD not available in all service areas.)

Are there products that are not enabled by the CableCARD?

The initial CableCARDS will only enable one-way services and are not capable of delivering two-way interactive services (services such as VOD, use of the Digital Cable Navigator and program guide, Pay-Per-View movies, sports and events).

How do I obtain a CableCARD?

Customers who own the "special" television set (DCR set), should call and schedule a convenient appointment for the installation of a CableCARD. Please contact Customer Care to order.